Whether you are practicing real estate in Brentwood or Bangalore, a good rule of thumb is to always expect the unexpected and prepare, prepare, prepare! Buying or selling a home is one of the most emotionally charged experiences in a persons life, and it is up to the agent to take a strong advisory role during the course of their client's real estate transaction and guide them through the process.
I have often seen hazardous situations go unattended (photo: fire safety measures on a million square foot development site in India) because the real estate professional was more concerned with hurting their client's feelings rather than upholding their professional pledge to always act in their client's best interest.
Granted it isn't easy to tell someone their property is worth less than what they thought, inform someone their dream home sold five hours before their offer was submitted, tell an elderly parent they can no longer handle the stairs in the home they raised their children in, but we all know that when things become sugar-coated, they are rarely better for us. Delaying the inevitable only hurts our clients in the long run. So do some push ups and get strong for your clients. They need your professional experience and talents!
Prepare, role play, do whatever it takes to be able to respond in productive ways to those emotionally charged situations that always occur in residential real estate. Expect the Unexpected!
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